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FAQ

What does the price of the room include?

In general, room prices include: the breakfast buffet, parking, access to the private beach, bicycle rentals, the value-added tax, Sky Vision in the room and Wi-Fi internet throughout the entire hotel.

Is it possible to pay with a credit card?

Yes, we accept all the major credit cards: Visa, MasterCard, Maestro and CartaSì.

Is it safe to pay with a credit card?

Your reservation is absolutely safe, as all personal data are encoded and treated with confidentiality.

Your credit card information (number and expiration date) are requested as a guarantee: the hotel reserves the right to check the validity of the card prior to the guest’s arrival, requesting authorisation from the credit card company to block the amount foreseen in the case of a no-show or late cancellation.  

We do not consider as confirmed—and therefore guaranteed—reservations made with incorrect, missing or invalid credit card numbers.

How do I know if the reservation has been confirmed?

Immediately after carrying out the reservation, you will receive an email confirming the reservation with a summary of your planned stay.

Cancellation Policy

Bis 3 Monate vor Absage fallen keine Stornogebühren an, bis 1 Monat vor dem Ankunftstag 40%, bis 1 Woche vor dem Ankunftstag 70% und in der letzten Woche vor dem Ankunftstag 90 % vom gesamten Arrangementpreis.

What time can I check in at the hotel?  What time must I leave the room on the day of departure?

The room is free for your use from 14.00 on the day of arrival.  On the day of departure, the room must be empty by 10.00. 

For any special needs, we invite you to contact our staff ahead of time.  They will be happy to help you.   

Is it possible to check out late in the evening?

For any special needs, we invite you to contact our staff ahead of time
- at the telephone number +39 0421 380035
- at the email address info@hotelalmarejesolo.it

Do you have a reserved parking lot?  How much does it cost?

A spacious parking lot beside the hotel is reserved for the exclusive use of our guests, completely free of cost.

Are cribs available for infants in the rooms?  How much do they cost?

Yes, if you are travelling with a baby we will leave a comfortable crib for you in the room, completely free of cost.

Are structures and services available for differently-abled guests?

For any special needs, we invite you to visit our site and contact our staff

- at the telephone number +39 0421 380035
- at the email address info@hotelalmarejesolo.it

Are there rooms for smokers?
The Hotel Al Mare is 100% not smoking.

What time is breakfast served?
The buffet breakfast is served from 7.30 to 09.30 each morning.  Even if you are a late riser, you have nothing to worry about: one of our staff members will ensure your day gets off to a great start, with a free cappuccino and a brioche whenever you want.

Do you have recommendations for guests with special dietary needs?
Our chef can attend to any special dietary arising from allergies or food intolerances.  We invite you to inform the reception upon arrival in the case of any special needs.  We are happy to take care of you!

Does Hotel Al Mare have internet access?

Throughout the building and in all of the rooms, it is possible to connect to the hotel’s Wi-Fi network for the duration of your stay, at no extra cost.  You can ask at reception for the password in order to enter into the network and navigate without time limits or costs. 

How much does internet cost?

The hotel’s Wi-Fi connection is completely free for the guests of Hotel Al Mare.

What rules are there for pets?
Small animals are permitted.  Our staff is available for any special requests.
We would, however, like to remind you that under current regulations access to the beach is forbidden to pets.

How much do sun loungers cost on the beach?

Sun loungers on the beach are completely free and are reserved for the exclusive use of the guests of Hotel Al Mare.  Beach umbrellas are always available at no extra cost.

Do you offer a bike rental service?
Hotel Al Mare is a bike hotel.  Guests can rent, free of charge, our bicycles for enjoyable excursions around Jesolo and the surrounding area.  Discover Jesolo Ambient Bike!

Is a laundry service available?
Yes, a laundry service is available from 7 in the morning to 10 in the evening, with delivery within 24 hours.

What sort of board can be arranged?
Hotel Al Mare offers rates covering the room only, breakfast alone, half board or full board.

Via Dante Alighieri, 7, 30016 Lido di Jesolo - Venezia - Italia - Tel 0421.380035 - Fax 0421.93160 - Email: info@hotelalmarejesolo.it
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